Question 1

What is the minimum rental period?

Accepted Answer

The minimum rental period is one day. You can rent vehicles by the day or for a full month — whatever suits your needs.

Question 2

Can I book a vehicle at short notice?

Accepted Answer

Yes. We process short-notice enquiries as quickly as possible. As a rule, you will receive a binding response within 24 hours.

Question 3

Is monthly or long-term rental available?

Accepted Answer

Yes. Monthly rental saves you up to 40% compared to the daily rate. For long-term rentals or framework agreements, please contact us directly.

Question 4

On which days can I pick up the vehicle?

Accepted Answer

Monday to Friday from 07:00 to 18:00 and Saturday from 08:00 to 14:00. Individual arrangements are possible on request.

Question 5

What licence do I need for a transporter?

Accepted Answer

Our transporters up to 3.5 t (including versions with tail lift) can be driven with a standard category B (car) licence.

Question 6

What licence do I need for truck 12t and truck 15-18t?

Accepted Answer

Truck 12t and truck 15-18t both require a category C licence. Please check your licence before enquiring.

Question 7

What is the minimum age to rent?

Accepted Answer

The minimum age is 21. For vehicles from 12 t, the additional requirements of the relevant licence category also apply.

Question 8

Is the vehicle insured?

Accepted Answer

All vehicles include third-party liability insurance. Comprehensive/collision cover is not included in the base price and can be arranged on request.

Question 9

What happens if the vehicle is damaged or involved in an accident?

Accepted Answer

Any damage must be reported immediately. The agreed excess applies in the event of a claim. Please contact us straight away if an incident occurs.

Question 10

Is a deposit required?

Accepted Answer

Yes. The deposit amount depends on the vehicle rented and is agreed before the rental begins. We will include the details in your quote.

Question 11

What is included in the rental price?

Accepted Answer

The rental price covers use of the vehicle and third-party liability insurance. Fuel, tolls and any additional insurance are not included.

Question 12

How can I pay?

Accepted Answer

We accept bank transfer and cash payment. For business customers, invoicing and framework agreements are also available on request.

Question 13

Are there discounts for regular customers or larger orders?

Accepted Answer

Yes. We offer individual terms and framework agreements for business customers with regular requirements. Just get in touch.

Frequently Asked Questions

Rental conditions